Delivery & Shipping
Enjoy FREE shipping with orders over $69 and same day dispatch on orders made before 1pm Monday to Friday.
Postage Costs
Please see the table below for costs and delivery time estimates. Please note that these time estimates are catered to metropolitan areas, so you may need to allow an extra day or two for regional areas. Additional time may also be required during sales periods, holidays such as Christmas, or extreme weather.
Location
Free Shipping
Standard ($10)
Express ($20)
Melbourne
On orders $69+
1-2 business days
Next business day
Adelaide
On orders $69+
2-3 business days
Next business day
Sydney
On orders $69+
3-4 business days
Next business day
Brisbane
On orders $69+
3-4 business days
Next business day
Hobart
On orders $69+
3-4 business days
Next business days
Perth
On orders $69+
5-6 business days
2-3 business days
Darwin
On orders $69+
5-6 business days
2-3 business days
At French Beauty Co, we understand that you want the best value possible, so on all orders over $69, shipping is FREE! Please note that express orders over $69 will still be subject to shipping fees.
We now offer same day dispatch if your order is placed before 1pm, Monday to Friday. However due to the influx of orders during our promotional periods, please allow an extra 2 working days.
Delivery
Shipping and delivery companies
We use Australia Post for all our shipping and delivery, alongside their shipment tracking. But in some cases where Australia Post cannot deliver, TNT Shipping will be used.
Australia wide shipping
At the stage we only offer shipping to Australian addresses, where we happily deliver Australia wide.
PO BOX Address Delivery
Delivery to PO boxes can be made. Just make sure you have the correct delivery details before finalising your purchase. A calling card for collection will be left at your PO Box should the parcel be too large to fit.
Lost & returned parcels
We are not liable for parcels that are lost or returned back to us. For an extra $3, ensure the safety of your parcels by selecting "Extra Cover" in the shipping methods. For orders that qualify for FREE SHIPPING, you may change the method of shipping in checkout and selecting "Extra Cover" option.
Contact us
Here at French Beauty Co, your shopping experience and satisfaction is our number one priority, and we’ll do everything in our power to make your experience as enjoyable as possible. If you need to get in contact with us for any reason, such as product information, purchases, or even just some expert advice, please don’t hesitate to contact us.
You can send us an email to: hello@frenchbeautyco.com.au, or you can call us any time Monday through Friday, 9AM-5PM at 0434 934 236. Alternatively, leave a message in our live chat window and we'll get back to you as soon as possible.